Field Plus App Privacy Policy

Effective Date: 2024-02-10

Last Updated: 2025-02-10

This Privacy Policy applies to the Field Plus mobile application ("Application"), developed, owned, and operated by Spocto Solutions Private Limited ("we," "our," or "us"). This policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By downloading, accessing, or using the Application, you agree to the terms of this Privacy Policy. If you do not agree, please uninstall the Application and discontinue use.

1. Information We Collect

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Express interest in our services.
Register or log in to the Application.
Participate in interactive features or surveys.
Contact customer support.

This information may include:

Phone Number
Location Data (with consent)

B. Sensitive Information

With your consent or as permitted by law, we may process the following sensitive information:

Precise Location Data: We request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. You can modify permissions at any time in your device's settings.

C. Automatically Collected Information

Certain data is automatically collected when you use our Application, including:

Device Data: Model, manufacturer, operating system, unique device ID, IP address, and browser type.
Usage Data: Interaction logs, pages visited, time spent, and application features used.
Log Data: System activity, error reports ("crash dumps"), and diagnostic information.
Location Data: Approximate or precise geolocation, based on device permissions.

2. How We Use Your Information

We use collected information for:

Operating, maintaining, and improving the Application.
Providing customer support.
Enhancing security and preventing fraudulent activities.
Complying with legal and regulatory obligations.
Analyzing usage trends for a better user experience.

3. Third-Party Access & Data Sharing

We do not sell your personal information. However, we may share data with:

Service Providers: Trusted third parties that assist in app functionality, analytics, and security.
Legal Compliance: When required by law or to protect user rights and safety.

Third-Party Services Used

Our Application integrates with third-party services that maintain their own privacy policies:

Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
Amplitude

4. User Rights & Opt-Out Options

Access & Update: You may review, update, or delete your personal data by contacting us.
Opt-Out of Data Collection: Uninstalling the Application stops all data collection.
Device Settings: Modify device permissions at any time to restrict access to location, camera, and other features.

5. Data Retention & Security

We retain your data as long as necessary for service functionality and legal obligations. If you wish to delete your personal data, please contact us at help@spocto.com

We implement industry-standard security measures to protect your data, but no electronic transmission or storage method is 100% secure.

6. Children's Privacy

Our Application is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us immediately for deletion.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via the Application or our website. Continued use of the Application after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Spocto Solutions Private Limited
Unit No. A, 6th floor, Techniplex-1, Techniplex Complex,
Goregaon West, Mumbai, Maharashtra 400062, India
Email: help@spocto.com