Field+ App Privacy Policy

Effective Date: 2024-02-10

Last Updated: 2025-02-10

Thank you for using Field+ ("Application," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By downloading, accessing, or using the Application, you agree to the terms of this Privacy Policy. If you do not agree, please uninstall the Application and discontinue use.

1. Information We Collect

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Express interest in our services.
• Register or log in to the Application.
• Participate in interactive features or surveys.
• Contact customer support.

This information may include:

• Phone Number
• Location Data (with consent)

B. Sensitive Information

With your consent or as permitted by law, we may process the following sensitive information:

• Precise Location Data for location-based services. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

C. Automatically Collected Information

Certain data is automatically collected when you use our Application, including:

• Device Data:> Model, manufacturer, operating system, unique device ID, IP address, and browser type.
• Usage Data: Interaction logs, pages visited, time spent, and application features used.
• Log Data: System activity, error reports ("crash dumps"), and diagnostic information.
• Location Data: Approximate or precise geolocation, based on device permissions.

You can opt out of location tracking by changing the settings on your device.

2. How We Use Your Information

We use collected information for:

• Operating, maintaining, and improving the Application.
• Providing customer support.
• Enhancing security and preventing fraudulent activities.
• Complying with legal and regulatory requirements.
• Analyzing usage trends for better user experience.

3. Third-Party Access & Data Sharing

We do not sell your personal information. However, we may share data with:

• Service Providers: Trusted third parties that assist in app functionality, analytics, and security.
• Legal Compliance: When required by law or to protect user rights and safety.

Third-Party Services Used

Our Application integrates with third-party services that have their own privacy policies:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• Amplitude

4. User Rights & Opt-Out Options

• Access & Update: You may review, update, or delete your personal data by contacting us.
• Opt-Out of Data Collection:
  • Uninstalling the App stops all data collection.
  • Device Settings: Modify permissions to restrict access to location, camera, and other features.

5. Data Retention & Security

We retain your data as long as necessary for service functionality and legal obligations. If you wish to delete your personal data, please contact us at help@spocto.com

We implement industry-standard security measures to protect your data but cannot guarantee complete security due to inherent risks in data transmission.

6. Children's Privacy

Our Application is not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe a child has provided personal data, contact us for deletion.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via the Application or our website. Continued use of the Application after updates constitutes acceptance.

8. Contact Us

Spocto Solution Private Limited

Spocto Solutions Private Limited, Unit No. A, 6th floor, Techniplex- 1 Techniplex Complex, Goregaon West, Mumbai, Maharashtra 400062

Email: help@spocto.com

By using this Application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.